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General Info

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General Info

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General Information

Capture the core service details customers need to understand pricing, duration, tags, and booking setup.

Clean listing tip: keep the service name specific, description benefit-led, and key fields complete so booking and discovery stay accurate.

Service identity

Define the service name, category, and customer-facing overview.

Core setup
Preferences loaded from category settings. Manage categories

Pricing and booking

Set base price, discount rules, and booking slot behavior.

Commercial setup
Slot logic Booking uses Business Settings + service slot_count. Example: 30 min = 1 slot, 60 min = 2 slots, 90 min = 3 slots, 120 min = 4 slots.

Media and discoverability

Use strong images and searchable tags to improve discovery.

Visibility
0 / 30 images
Use a clean mix of cover, detail, and proof images so the service feels premium at a glance.
Add the main discovery words customers would naturally search.
Use pain points this service solves.
Add action-focused terms like book, consult, repair, or install.

Service behavior

Turn on only the service rules that apply.

Optional rules
Consumable Service Service has a limited lifespan
Feedback Required Collect customer feedback after service
Installation or Maintenance Requires professional setup or a service visit

Use variants when this service has multiple options like stylist level, package type, or service scope.

How it works: create each service variant with its own price, duration, slot count, and status.

Service Variants

SKU is auto-generated and hidden on UI. Stored as metadata.verients[].sku.

Variant table

Variant List

Add one row for each service variant.
Variant Name Price Duration Slot Count Description Status Actions

Service Policy

Define operational rules and customer-facing guidance for this service.

Service guidelines

Customer-facing rules for preparation, aftercare, and guarantees.

Customer trust

Operational rules

Internal policies for cancellations, late arrivals, and eligibility.

Operations

Frequently Asked Questions

Capture the most common customer questions with clear answers and display order.

FAQ entries

One row per question-answer pair.

Support

Add question-answer pairs with display order.

Documentation & Files

Attach service documents, references, and links with clear type and description.

Documentation tip: keep titles and types consistent so support teams can quickly find the right file.

Document records

Use one row per document reference.

Docs

Attach documents with title, type, file/URL, and description.