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General Info

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General Info

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General Information

Set up the core details customers see first, then round out the listing with media, tags, and product-specific behavior.

Clean listing tip: keep the name specific, the description benefit-led, and the product media consistent so this page feels aligned with the rest of the dashboard.

Product identity

Define the product name, classification, and customer-facing overview.

Core setup
Preferences loaded from category settings. Manage categories

Discounts

Keep discount settings separate from stock and variant pricing.

Commercial setup

Structured offers (percentage, buy X get Y, tiered pricing, fixed amount, spend threshold, bundles) saved with the product. When several offers are active, the one with the lowest priority number is applied.

Media and discoverability

Use strong images, searchable keywords, and channel links to make the listing easier to find and trust.

Visibility
0 / 30 images
Press Enter to add tag

Product behavior

Turn on only the product rules that apply so the form stays focused and easier to manage later.

Optional rules
Consumable Product Product has a limited lifespan
Feedback Required Collect customer feedback after delivery
Installation or Maintenance Requires professional setup or a service visit

Use variants when the same product is offered in different choices such as size, color, material, flavor, or pack size.

How it works: add options like size or color first, then create each variant with its own price, stock, and image.

Product Variants

Help customers choose the right version of the product while you manage each version separately.

Customer Choice
Enable variants for this product Turn this on if customers can choose between different versions of the same product.

Single Product Pricing

Use this only when the product is sold as one standard item with no options to choose from.

Shipping Information

Keep shipping details structured so delivery, packaging, and channel visibility remain predictable across products.

Fulfillment basics

Set the shipping cost basis and decide where this product can be sold.

Operations

Package dimensions

Capture the packed size so courier estimates stay accurate.

Dimension grid

Warranty & Returns

Present post-purchase support clearly so customers know what is protected, what can be returned, and how long each policy remains valid.

Warranty policy

Enable only when the product includes formal warranty coverage.

After-sales
Warranty Available Product warranty coverage

Return policy

State the return window and packaging or condition requirements clearly.

Customer trust
Return Policy Available Customers can return product
Allow New Purchase Returns Turn this on only if fresh purchases can be returned

Frequently Asked Questions

Add the most common customer questions so sales teams and buyers can find quick answers without scanning the full description.

Customer questions

Use one line per question to keep the FAQ easy to parse and maintain.

Support prep
Enter one question per line

Documentation & Files

Store the product reference material in a structured way so customers, sales, and support teams can find the right information quickly.

Documentation tip: group videos, PDF files, and custom metadata separately so the page stays easy to scan even as the product record grows.

Guides and instructions

Link to training content, setup walkthroughs, and recurring maintenance notes.

Support assets

Reference files

Upload manuals and technical documentation in separate, clearly labeled blocks.

PDF resources

Additional metadata

Use custom key-value pairs for extra attributes that do not fit the standard form fields.

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