Add Service Category

Create a new service preference level

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Service Category Details

Main service preference label shown in the service form/chatbot.
Positive flow level. Selecting a parent can suggest the next level.
Choose parent category only when this is a sub-level service option.
Helps the AI understand this preference category

Sub-Categories

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Quick Tips

How Service Categories Work

  • Service categories define service preference levels for the AI chatbot.
  • Parent service category controls which child options appear next.
  • Level order decides the flow priority.
  • Sub-categories are the actual service options users select.

Example

  • Service Type → Website Development, Mobile App Development, AI & Automation
  • Website Development → Business Website, E-Commerce Website, Portfolio Website
  • AI & Automation → AI Chatbot, Lead Automation, Workflow Automation
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